Refunds policy

The Newfold Business Center

Effective Date: [Insert Date]

1. Introduction

This Refund Policy outlines the terms and conditions governing payments made to The Newfold Business Center for consulting, marketing, web design, business advisory, and related professional services. By entering into a service agreement and submitting payment, the client acknowledges that they have read, understood, and agreed to this Refund Policy.

The Newfold Business Center operates as a professional consulting and service-based business. Our services involve strategic planning, creative development, digital production, technical implementation, and third-party service coordination. Due to the nature of these services, specific refund limitations apply once work has commenced.

2. Nature of Services

The Newfold Business Center provides non-tangible, customized professional services including but not limited to:

• Marketing strategy development

• Business consulting and advisory

• Website design and digital development

• Brand positioning and campaign planning

• Merchant payment gateway setup guidance

• Digital infrastructure consulting

• Creative direction and promotional strategy

All services are tailored to each client’s business needs. Work begins upon execution of a signed agreement and/or confirmation of payment as stated in the service contract.

3. No Refund Policy After Service Commencement

Once the service agreement has been signed and the project has officially commenced, all payments made to The Newfold Business Center are non-refundable.

This policy exists because:

1. Professional time, labor, and expertise are allocated immediately upon project initiation.

2. Strategic planning and internal resource allocation begin as soon as onboarding is completed.

3. Payments are often made to third-party providers necessary to execute the project.

Once work has started, resources are committed, third-party costs are incurred, and operational expenses are activated. For this reason, no refunds will be issued after services have begun, regardless of project stage.

4. Third-Party Costs and Non-Recoverable Expenses

Many of our services require collaboration with third-party providers, including but not limited to:

• Web hosting providers

• Domain registration services

• Software subscriptions

• Marketing platforms

• Advertising platforms

• Merchant service providers

• Design and development tools

These third-party services are paid in advance or on behalf of the client. Such payments are non-recoverable and non-refundable once processed.

If third-party services have been initiated, purchased, or reserved for a client project, those costs are strictly non-refundable under all circumstances.

5. Deposits and Project Retainers

In cases where a deposit or retainer is required:

• Deposits secure scheduling, planning, and resource allocation.

• Retainers cover professional time and availability.

All deposits and retainers are non-refundable once the agreement is signed and project onboarding has begun.

6. Client-Initiated Project Cancellation

If a client chooses to cancel the project after services have commenced:

• No refunds will be issued.

• Any remaining balances under contract may still be due, depending on the terms outlined in the service agreement.

• Deliverables completed up to the cancellation date may be provided at the discretion of The Newfold Business Center.

Failure to respond, delays in providing materials, or change of business direction does not qualify as grounds for refund once work has started.

7. Refund Eligibility Prior to Service Start

Refunds may only be considered under the following limited conditions:

• The client has not signed the agreement; and

• No work has commenced; and

• No third-party payments have been made; and

• A written cancellation request is submitted within 24 hours of payment (unless otherwise specified in writing).

If administrative fees, transaction fees, or processing charges have already been incurred, those fees will be deducted from any approved refund.

Refund requests must be submitted in writing via official company communication channels.

8. Chargebacks and Payment Disputes

Clients agree not to initiate chargebacks or payment disputes without first contacting The Newfold Business Center to seek resolution.

Filing a chargeback after agreeing to this Refund Policy may constitute breach of contract. In such cases, the company reserves the right to provide the signed agreement, communication records, and proof of service initiation to the payment processor or financial institution.

We are committed to resolving concerns professionally; however, unauthorized disputes may result in suspension of services and possible legal remedies.

9. Service Commitment

While refunds are limited as stated, The Newfold Business Center is committed to delivering services in a professional, timely, and strategic manner in accordance with the agreed scope of work.

If concerns arise during the project:

• Clients are encouraged to communicate promptly.

• Revisions within scope will be accommodated as outlined in the service agreement.

• Reasonable adjustments may be discussed in good faith.

Our goal is client satisfaction through collaboration, not cancellation.

10. Policy Updates

The Newfold Business Center reserves the right to update or modify this Refund Policy at any time. The version in effect at the time of signing the service agreement shall govern the transaction.

11. Acknowledgment

By signing a service agreement and submitting payment, the client confirms that they:

• Have read and understood this Refund Policy.

• Agree that all payments are non-refundable once services begin.

• Acknowledge that third-party expenses are non-recoverable.

• Accept the terms outlined herein.